SHIPPING POLICY
Welcome to NoyArt Souvenirs! We take pride in delivering high-quality, handcrafted Armenian souvenirs to your doorstep. Please take a moment to read our shipping policy to understand how we ensure your order reaches you safely and efficiently.
Processing Time
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All orders are carefully crafted and prepared for shipping within 1-3 business days.
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Please note: Custom orders or special requests may require additional time, depending on the complexity of the design.
Shipping Rates and Delivery Time
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We ship worldwide using reliable courier services to ensure fast and secure delivery.
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Shipping rates are calculated at checkout based on your location and the weight of the package.
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Estimated delivery times:
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United States and Europe: 7-14 business days
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Other International Locations: 10-21 business days
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Please be aware that delivery times may vary depending on customs clearance and local postal services.
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Order Tracking
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Once your order has been shipped, you will receive an email with a tracking number. Use this number to follow your package's journey in real time.
Customs and Duties
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For international orders, any customs or import duties are the responsibility of the customer. These charges vary by country and are not included in the shipping costs at checkout.
RETURN & EXCHANGE POLICY
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Due to the unique and handcrafted nature of our products, we do not accept returns or exchanges. We kindly ask that you review your order carefully before confirming your purchase.
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If your order arrives damaged or defective, please contact us within 48 hours of delivery at [your support email address]. We will be happy to assist with a resolution.
Need Assistance?
If you have any questions or concerns regarding your order, shipping, or delivery, feel free to contact us at noyartarmenia@gmail.com . Our team is here to help!